What you need to know before buying ceiling fans online
Under an exclusive agreement with Air Wings Industries, our support partner, orders placed on www.fancollection.com.sg are packaged with a delivery and processing fee of S$1 per fan to a single location within Singapore. Additional charges may apply for special delivery requests subject to agreement with our support partner.
For local customers in Singapore, you can visit our showroom to view our wide range of ceiling fans. To make an appointment, kindly click here to reserve your slot.
In the event that you should need to request for a cancellation of your order, please submit your request by emailing your Order Number, and Order Details to firstname.lastname@example.org or by calling +65 9819 7181. Our management will then decide if your request is valid and you will be informed of your request status once a decision has been made.
For full terms and conditions regarding cancellations, please click here to refer to our Cancellation Policy.
For full terms and conditions regarding returns and exchanges, please click here to refer to our Return Policy.
To help ensure that your shopping experience is safe, simple and secure, Fan Collection uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.
You will also notice that when you look at the location (URL) field at the top of the browser you will see that it begins with ‘https:’ instead of the normal ‘http:’. This means that you are in secure mode.
Upon completing your order and clicking “Order Now”, you confirm that the credit card used in the transaction belongs to you and you are the legitimate owner and have sufficient funds or credit facilities to cover the full transaction amount. If we do not receive the correct authorisation, we will not be liable for any non-delivery, or delays in processing your order.